Shipping policy

Last Updated: October 21, 2026

This Shipping Policy applies to physical products purchased directly from FALSEFLVG LLC through falseflvg.com. This Policy should be read together with our Terms of Service and Refund, Return & Guarantee Policy.

1. WHERE WE SHIP

FALSEFLVG currently ships orders to eligible addresses within the United States. Available shipping destinations may change at any time. We reserve the right to decline or cancel orders to addresses we cannot reasonably or lawfully serve.

2. ORDER PROCESSING & TIMELINES

We work to process and ship orders as quickly as possible. Unless a different timeframe is expressly stated at checkout or during a product launch:

  • Standard Fulfillment: Orders are generally processed and transferred to shipping carriers within 1 to 3 business days after payment authorization.
  • Business Days: Business days are Monday through Friday, excluding federal holidays and days on which commercial shipping carriers are closed.
  • High-Volume & Launch Delays: Processing may take longer during new product drops, major promotional events, holidays, severe weather disruptions, or inventory address verification checks.

3. PREORDERS, LAUNCH DROPS, AND SPECIAL SHIPPING WINDOWS

Certain products, presales, apparel drops, or limited-edition releases may have custom fulfillment windows separate from our standard 1–3 day timeframe. When applicable, the estimated shipping timeframe displayed on the specific product page or checkout offer controls.

4. SHIPPING METHODS, CARRIERS, AND CHARGES

Shipping methods and costs are calculated and presented at checkout before payment. FALSEFLVG utilizes commercial carriers including, but not limited to, USPS, UPS, and FedEx. FALSEFLVG reserves the right to select or update the carrier used to fulfill an order unless a specific carrier service was guaranteed in writing at purchase.

5. FREE SHIPPING QUALIFICATIONS

Certain orders, multi-packs, promotional bundles, or qualifying order thresholds may include free standard shipping where explicitly stated at checkout.

  • Free shipping applies strictly to qualifying orders and destinations.
  • Free shipping holds no standalone cash value and cannot be redeemed for store credit.
  • Standard shipping rates apply to non-qualifying orders or international destinations unless stated otherwise.

6. ADDRESS ACCURACY & RE-SHIPMENTS

Customers are responsible for providing complete and accurate shipping information at checkout, including recipient name, street address, apartment/suite number, city, state, and ZIP code.

FALSEFLVG is not responsible for failed deliveries, carrier delays, or packages returned to sender due to incorrect or incomplete customer-supplied addresses. If you discover an address error, contact support@falseflvg.com immediately. We will attempt to adjust the address, but changes cannot be guaranteed once an order enters fulfillment or carrier custody.

Returned-to-Sender Packages

If a package is returned to FALSEFLVG due to an incorrect address or refusal of delivery, we may, at our discretion: (a) reship the order upon customer payment of re-shipping fees; or (b) refund the product cost minus original shipping charges incurred.

7. TRACKING & DELIVERY ESTIMATES

When your order ships, a confirmation email containing tracking details is automatically sent to the email address on file. Please allow 24–48 hours for carrier tracking systems to update after a label is generated.

Transit and delivery estimates provided at checkout or via tracking links are estimated timelines, not strict guarantees. Delays caused by weather, carrier disruptions, or regional transit delays are outside FALSEFLVG's direct control.

8. LOST, UNDELIVERED, OR MISSING PACKAGES

A. Packages Lost in Transit

If carrier tracking stops updating and your package does not arrive, contact support@falseflvg.com within 30 days of the original shipment date. FALSEFLVG will initiate a carrier investigation. If confirmed lost, we will issue a replacement shipment or full refund.

B. Packages Marked "Delivered" But Not Located

If tracking reflects delivery but you cannot locate your package, please: (1) check all exterior entryways, mailrooms, and parcel lockers; (2) check with household members and neighbors; and (3) allow 24 hours for premature carrier scans to resolve.

If the package remains missing after 24 hours, contact support@falseflvg.com within 14 days of the reported delivery date so we can evaluate a carrier claim. Carrier "delivered" scans do not automatically guarantee replacement or refund in every instance, and claims are subject to fraud review.

C. Stolen Packages

FALSEFLVG is not responsible for mail theft occurring after confirmed carrier delivery. For suspected theft, we recommend filing a report with local law enforcement and the carrier.

9. DAMAGED OR INCORRECT SHIPMENTS

If your package arrives materially damaged, defective, or containing incorrect items, notify support@falseflvg.com within 14 days of delivery.

Please retain the damaged product, exterior carton, and shipping label. We may request photo documentation to process a free replacement shipment or refund. Damaged item claims are separate from satisfaction guarantee eligibility.

10. PROMOTIONAL GIFTS & BONUS MERCHANDISE

Promotional gifts, bonus apparel, or limited merchandise included with qualifying orders are available strictly while supplies last. If promotional inventory is exhausted, the primary purchased items will ship without the promotional item. Unavailability of a free gift does not entitle the order to a price reduction, cash payment, or refund.

11. FRAUD & ABUSE

FALSEFLVG investigates shipping claims reasonably suspected to involve fraud, false claims, duplicate recovery attempts, or abuse. FALSEFLVG reserves the right to deny unsupported shipping claims and restrict accounts associated with fraudulent activity.

12. CONTACT INFORMATION

For shipping questions, tracking support, or delivery problems, contact us at:

FALSEFLVG LLC
1143 E. Ireland Rd, #1211
South Bend, IN 46614
United States
Email: support@falseflvg.com