Privacy Policy

1. Overview

We collect the information we need to run a store and stay in touch with people who ask to hear from us. We do not sell your personal information.

2. Information you give us

• Order information: name, shipping and billing address, email, phone number, and order contents.
• Payment information: processed by our payment providers. We receive confirmation and limited details such as card type and last four digits. We do not store full card numbers.
• Account and list information: email address and any preferences you submit.
• Support and reviews: the contents of messages, reviews, and photos you send us.

3. Information collected automatically

Like most sites, we and our providers collect device and usage data: IP address, browser and device type, pages viewed, referring links, and approximate location derived from IP. This is used to keep the site working, measure performance, and improve the store.

4. Cookies and similar technologies

We use cookies and comparable technologies for essential functions such as your cart and session, for analytics, and for advertising measurement. You can control cookies in your browser settings. Blocking some cookies may break parts of the store, including checkout.

5. How we use information

• Process, ship, and support your orders, including refunds under our guarantee.
• Communicate with you about orders, products, research, and promotions you asked to receive.
• Prevent fraud, abuse, and misuse of our guarantee.
• Measure and improve the site, our products, and our marketing.
• Meet legal, tax, and accounting obligations.

6. How we share information

We share information with service providers who work on our behalf and are bound to protect it, including our ecommerce platform, payment processors, fulfillment and shipping partners, email and text message providers, analytics providers, and advertising platforms for measurement. We may also disclose information when required by law, to protect our rights, or in connection with a merger, acquisition, or sale of assets. We do not sell your personal information.

7. Email and text messages

If you opt in, we send product news, research, and offers. Every email includes an unsubscribe link, and you can reply STOP to any text to opt out. We will still send transactional messages about orders you place.

8. Data retention

We keep order and transaction records for as long as needed to fulfill the purchase, honor our guarantee, and satisfy tax and legal requirements. Marketing contact data is kept until you unsubscribe or ask us to delete it.

9. Your choices and rights

Depending on where you live, you may have the right to request access to the personal information we hold about you, correction of inaccurate information, deletion of your information, a copy of your information in a portable format, and to opt out of targeted advertising or the sharing of your information. To make a request, email support@falseflvg.com. We may need to verify your identity before acting, and we will not discriminate against you for exercising these rights.

10. Security

We use reasonable administrative and technical safeguards, including encrypted connections and vetted payment processors, to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

11. Children's privacy

Our site and products are not directed to children under 13, and we do not knowingly collect their personal information. Our products are intended for adults 18 and over. If you believe a child has provided us information, contact us and we will delete it.

12. Visitors outside the United States

We operate in the United States. If you visit or order from outside the U.S., your information will be transferred to and processed in the United States, where privacy laws may differ from those in your country.

13. Third-party sites

We link to outside research and services. Their privacy practices are their own, and we encourage you to read their policies.

14. Changes to this policy

We may update this policy. When we do, we will change the date at the top of this page and, for material changes, provide additional notice where practical.

15. Contact

Privacy questions or requests: support@falseflvg.com. Mailing address: False Flvg LLC, 1143 E. Ireland Rd, #1211, South Bend, IN 46614.